Our services

Here’s what we do:

• Work with local communities to influence and improve the quality of health, wellbeing and social care services.

• Provide community engagement, research, evaluation and assessment services within the fields of health, wellbeing and social care.

• Provide training and development of skills and knowledge for the public and community organisations in a variety of forms (e.g. online, in person).

• Run information, signposting, and advice services for the public about local health and social care services.

• Provide an opportunity for organisations to share information about their services.

Our services include Healthwatch Newcastle and Healthwatch Gateshead, which work to ensure social care and health commissioners and providers listen to local communities in order to continuously improve services.

Engagement support – we can facilitate engagement with patients, service users and the public for the voluntary and community and public sectors, as well as private companies. This can include brokering engagement activities and undertaking research on behalf of organisations.

New services – we can help you set up and/or run engagement and involvement services on your behalf.


Think we can help your organisation? Get in touch! We are happy to work with you in order to develop a bespoke solution to any project or challenge.